Refund and Cancellation Policy

Refund and Cancellation Policy

Effective Date: [Insert Date]

Address: Gurugram, Haryana, India

Phone: 9811190345

Email: rapidrise2022@gmail.com

At Rapid Rise, we are committed to providing high-quality IT software and digital products. This Refund and Cancellation Policy explains our practices regarding refunds, returns, and cancellations. By purchasing or using our Products, you agree to this policy.

1. Digital Products and Software Licenses

All sales of digital products and software licenses are final and non-refundable once the order is completed and the product has been delivered, except as otherwise stated below or required by applicable law.

Exceptions:

• ✅ The digital product is defective or corrupted and cannot be downloaded or used.
• ✅ The product delivered is significantly different from its description on our website.
• ✅ If we are unable to deliver the product within a reasonable timeframe and you choose to cancel.

2. Requesting a Refund

If you believe you qualify for a refund under this policy, please contact us within 7 days of the date of purchase:

📧 Email: rapidrise2022@gmail.com
📍 Address: Gurugram, Haryana, India

Include the following details in your request:

• Order number or proof of purchase
• Description of the issue
• Any supporting screenshots or documentation

We will review your request and respond within 5 business days.

3. Cancellation Policy

a) Digital Products

Once your order for a digital product or software license has been processed and delivered, it cannot be canceled or changed.

b) Pre-orders or Scheduled Deliveries

For digital products that have not yet been delivered (e.g., pre-orders), you may request cancellation before delivery. Contact us at rapidrise2022@gmail.com to request cancellation.

4. Refund Method

If your refund request is approved, we will issue the refund using the original payment method used for the purchase. Refunds typically take 5-10 business days to process, depending on your payment provider.

5. No Refunds for:

• ❌ Change of mind or personal dislike of the product.
• ❌ Incompatibility of the product with your system if system requirements were clearly stated.
• ❌ Failure to download or use the product due to customer error or technical issues unrelated to the product itself.
• ❌ Partial use of a product or service.

6. Modifications to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Changes will be posted on our website with an updated “Effective Date.” Your continued use of our Services after changes means you accept the updated policy.

7. Contact Us

If you have questions about this Refund and Cancellation Policy, please reach out to us at:
📧 Email: rapidrise2022@gmail.com
📍 Address: Gurugram, Haryana, India